Faqs
Shipping
Do you ship nationally?
We do not currently, very soon.
When will you deliver internationally?
Hopefully by the end of the year, sign up to our newsletter to be the first to hear when we do (below this page).
Store Pick Up
Which store can I collect from?
We currently have 3 stores in London, please reference our locations page for more information. You can use our click and collect service to preorder and pick up in any of our stores.
Do I need to order to pick up instore?
No, you can visit any of our stores and purchase fresh from our counters.
Packaging
Are you bars in a gift box?
Yes, when purchasing via our website, all boxes come packaged in our signature gift box.
Do we receive a gift box instore?
In our stores, we are trying our best to be more eco conscious. Therefore, our boxes of 3 and 6 come in a slide in a bag. We charge only £1 extra if you’d like a gift box.
Allergens & Dietary Requirements
What are the allergens in your bars?
Please visit our allergen table for more information:
Or contact us on Instagram if you have any further questions.
Expiry Date
How long do your bars last from when they are delivered?
Our bars are made daily, and sent to you as fresh as possible. They contain fillings such as sponge and biscuits that do not have an unlimited shelf life. The will last 2 weeks ambient. However we recommend keeping them in the fridge where they will last for twice as long.
Large / Custom Orders
I want to order a large amount, is this possible?
Please contact us directly if you are looking for + 100 bars. Please message us at orders@barnabybars.com
Do you offer custom bars for an event or company?
Yes, we have endless opportunities inside of our chocolate kitchen, please contact us at orders@barnabybars.com for custom or event orders.
I work in pr/marketing and looking to get in touch regarding an opportunity?
Please contact us at marketing@barnabybars.com for anything to do with marketing.